Scheduling Clerk

Board of Health Newmarket York Regional Health Service Department
Department: Community and Health Services Department
Branch: Paramedic and Seniors Services Branch
Status: Casual/On-Call
Location: East Gwillimbury / Ontario
Date Posted: October 02, 2020
Date Closing: October 14, 2020
Number Of Positions: 2

Progressive. Collaborative. Accountable. Draw on your passion. Shape our community. Progressive and collaborative, with a clear, long-term vision. We value employees’ contributions and inspire excellence. We are driven by a desire to help shape and serve the growing community in which we live and work.


$30.65 to $33.33 per hour

Scheduled Hours

As Required and Varied

Operational Hours


Position Purpose

Reporting to the Supervisor, Paramedic Operations Scheduling and Deployment, and under the guidance and direction of the Team Lead Paramedic Operations Deployment, is responsible for the scheduling of Paramedic Operations operational staff for the Region.

Major Responsibilities

•Schedules, confirms, and verifies the daily, weekly and monthly scheduling of all Paramedic Operations staff across multiple scheduling patterns, platoons, and shifts to ensure efficient operations.
•Assigns staff in order to maintain daily operations, provide coverage for special events and special operation units, attend training or participate in professional development, and provide extra staffing in the event of a disaster or contingency situation.
•Manages the allocation of staff resources, including documentation, record keeping, and data entry using scheduling software and Microsoft Office applications
•Performs regularly scheduled data maintenance procedures.
•Administers the casual availability system through the distribution and collection of casual staff availability forms in order to schedule casual staff.
•Distributes and collects vacation request forms as per the collective agreement.
•Assists the Supervisor, Paramedic Operations and Team Lead in preparing performance reports related to operational scheduling.
•Provides statistics on availability of casual staff and communicates instances of non-compliance of the availability requirements to the Supervisor, Paramedic Operations.


•Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience.
•Minimum two (2) years related experience scheduling employees in a high volume environment.
•Understanding of scheduling techniques/methods and of EMS functions and operations.
•Knowledge of and demonstrated ability in applying the rules of the collective agreements, legislation, policies and procedures.
•Computer literacy in Scheduling Software and MS Office applications, including word processing, spreadsheet, scheduling, Access and the Internet.
•Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.

How to Apply

Please apply online by October 14, 2020. We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.

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