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C&hs Business Systems (Salesforce) And Data Specialist

Board of Health Newmarket York Regional Health Service Department
Department: Community and Health Services Department
Branch: Integrated Business Services Branch
Status: Temporary Full-Time
Length of Assignment: Approx. 11 months
Location: Newmarket / Ontario
Date Posted: August 27, 2019
Date Closing: September 09, 2019
Number Of Positions: 1


$55.18 to $59.98 per hour. This is a Union position - CUPE Local 905 (York Region Unit)

Scheduled Hours


Scheduled Shifts

0830 – 1630

Position Purpose

Reporting to the Program Manager, Systems Solution and Data Management is responsible for providing support to Community and Health Services Department (C&HS) and Access York through automating case management, inspection/investigation management, partner management, event/activity management and other business services/functions using various platforms; assessing business and technology capabilities of systems, business needs and processes, systems design, development and implementation; working in collaboration with Information Technology Services (ITS) and other Departments and Branches relative to data integrity, security, system integration, regulatory compliance needs and ongoing systems maintenance to ensure that business needs of stakeholders are met; and implementing new projects and processes in coordination with ITS Branch staff; analyzing and integrating systems to link Department systems for client/asset management and other business requirement; providing business solutions to clients by applying technology solutions and tools; providing GIS analysis and solutions in the development of Department GIS applications, including database development, as well as creation and maintenance of spatial data.

Major Responsibilities

•Leads, architects, designs, builds and implements customized solutions using various platforms to support C&HS and AccessYork service delivery improvement and automation initiatives/projects from start to finish and/or within pre-build/configured template.
•Determines business requirements in collaboration with stakeholders using the systems.
•Technical delivery of sound, scalable and robust solutions using Salesforce/Microsoft technologies, adhering to security and coding standards.
•Provides expert knowledge in development technologies including Rest API, Salesforce APEX/Visual Force Pages, OAuth, jQuery, SQL, and SOQL.
•Creates predictive/prescriptive/statistical models/algorithms to analyze operational system data, spatial data and other process models data to identify patterns, to understand and provide insights into client and program operational behaviours using visual analytics and documents those results
•Works with stakeholders to determine and resolve recurring issues related to functionality, systems integration and concerns identified by users.
•Monitors and analyzes business solutions/ processes and related systems interfaces and integration with external systems to ensure trouble free operation.
•Researches, organizes, implements and documents data acquisition, transformation, creation and maintenance processes and ensures data meets Department’s quality requirements.


•Successful completion of a Community College Diploma in Information Technology, Computer Sciences, Statistics, GIS or related field or approved equivalent combination of education and experience.
•Minimum five years experience in providing project/business solution implementation analysis, and support in data management systems, data integrity, security/privacy and understanding of programming development cycle (SDLC).
•Experience designing and developing business solutions using Microsoft SharePoint, Flow, PowerApps, Nintex Workflow and/or Salesforce.
•Able to assess end user requirements, application technology, recommend solutions and set priorities
•Understanding of Big Data, Data Science, Statistics, Analytics and Data Visualization technologies.

How to Apply

Please apply online by September 9, 2019 at 4:30 p.m. We thank all candidates for their interest, however only those selected for an interview will be contacted via email.

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