Progressive. Collaborative. Accountable. Draw on your passion. Shape our community. Progressive and collaborative, with a clear, long-term vision. We value employees’ contributions and inspire excellence. We are driven by a desire to help shape and serve the growing community in which we live and work.
$28.02 to $30.44 per hour
35 Weekly Hours
Monday to Sunday, 8:30am - 4:30pm
Reporting to the Program Manager, Data Management & Technical Support is responsible for providing clerical and administrative support, customer service at reception, application processing activities, document and file management, and data entry and statistical tasks to support Unit and Branch objectives; responsible for generating and compiling reports and correspondence as assigned; providing services supporting the provision of information to internal customers, external clients and members of the public, as required.
•Answers, screens, directs or takes messages of telephone calls from internal and external callers.
•Greets and assists visitors when at front counter.
•Sells variety of documentation and processes receipts for items purchased, as assigned.
•Creates, organizes, maintains and tracks hard copy and electronic files and records in accordance with Regional standards and systems including a bring-forward system.
•Prepares files and boxing for off-site storage in accordance with Regional standards.
•Receives and enters data; compiles, updates, maintains and provides data, statistics and reports; converts and presents data in an acceptable format; processes documents (e.g. forms, invoices etc) and forwards to appropriate person, as required.
•Responds to inquiries and resolves concerns, as appropriate, from Departments, general public etc. or refers to appropriate personnel as required; provides direction and information about services.
•Processes applications and related documents pertaining to applications, as assigned; assists customers with applications and contacts them for missing information/documents; contacts applicants when ready and forwards appropriate documents; maintains tracking system relating to applications.
•Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience.
•Minimum two (2) years clerical/administrative experience in an automated office environment including reception experience.
•Knowledge of Department and Branch services and programs and ability to relate information to meet customer needs, including knowledge of the applicable Division/Unit’s programs and procedures.
•Knowledge of general office procedures including records and information management filing systems.
•Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.
How to Apply
Please apply online by October 21, 2020. We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.