Supervisor, Transit

Municipal Corporation Waterloo Regional Municpality of Waterloo

Length:  Full Time (5 positions)
Department/Division:  Transportation & Environmental Services/Transit Services
Hours of Work:  37.5 hours per week (various hours including evenings, weekends and statutory holidays)
Union:  Management/Management Support
Grade:  H
Salary/Wage: $75,777.00 – $94,731.00 per annum (under review)
Location:  Cambridge Bus Depot, 460 Conestoga Blvd, Cambridge
Closing Date:  December 19, 2018

Description of Duties:
Supervises on-street transit services and operations based on assignment, including: day-to day on-street operations and dispatch, administration, operator recruitment and training, and performance management programs. Responds to operator and customer service issues.
Assignments include:
•Service Delivery
•Performance Management
•Workforce Development
•Service Administration

Knowledge, Skills & Abilities Required: 
•Knowledge of transit operations and administrative policies and procedures, normally acquired through a college diploma in business management, operations management, or related field, plus progressively responsible related experience.
•Knowledge of and ability to comply with policies, procedures, collective agreements, and related legislation (e.g., health and safety, Highway Traffic Act).
•Ability to organize and coordinate the work of supervised staff.
•Communication, human relations, and leadership skills to supervise, instruct, and train staff in specific work methods/procedures; respond to public complaints; participate in meetings; and participate as an effective team member.
•Ability to read and interpret policies, procedures, and collective agreements. Ability to write correspondence, training materials, and reports.
•Computer skills using software such as Microsoft Office and transit operating systems.
•Must have a valid class C driver’s license with Z-air brake endorsement and acceptable driving record to operate Regional vehicles, as required. Or, must have a valid G driver’s license and acceptable driving record upon hire and attain a valid class C driver’s license with Z-air brake endorsement within probationary period. Ability to travel within and outside Waterloo Region.
•Must be able to work rotating shifts anywhere between the hours of 4 a.m. and 3 a.m., including weekends and statutory holidays.
•Ability to back up supervisors on other assignments, and rotate through assignments, as assigned.
•Ability to support and demonstrate the Region’s values.

Please apply online, by the closing date Dec 19, 2018 quoting competition number 2018-2143, or drop off your resume to the Region of Waterloo, Information Desk located on the main floor at 150 Frederick Street, Kitchener, ON N2G 4J3.

We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to diversity and inclusion. We encourage qualified applicants to apply and will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.

Alternate formats of this document are available upon request. Please contact the Service First Call Centre at phone number (519) 575-4400, TTY number (519-575-4608) to request an alternate format.

Click here to view the job description pdf file.

The Regional Municipality of Waterloo,
Human Resources Department
150 Frederick Street, 3rd Floor,
Kitchener, Ontario N2G 4J3

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