Manager, Transit Operations

Municipal Corporation Waterloo Regional Municpality of Waterloo

Length:  Full-Time
Department/Division:  Transportation & Environmental Services/Transit Services
Hours of Work:  35 hours per week
Union:  Management/Management Support
Grade:  L
Salary: $104,941.20 – $131,167.40 per annum (under review)
Location:  GRT Transit Centre - 250 Strasburg Rd., Kitchener
Closing Date:  December 18, 2018

Description of Duties:

Manages the safe and efficient delivery of conventional (Grand River Transit) and specialized (MobilityPLUS) transit services, their programs, and staff performance management.

Knowledge, Skills & Abilities Required: 

•Knowledge of transit operations, labour relations, management techniques, budget preparation, and administrative policies and procedures, normally acquired through a degree or diploma in a related field (e.g., Transportation Planning, business management, operations management), plus significant, progressively responsible experience in public transit services.
•Knowledge of and ability to comply with policies, procedures, collective agreements, and related legislation (e.g., Labour Relations Act, Highway Traffic Act, Employment Standards Act, Accessibility for Ontarians with Disabilities Act, privacy, and Occupational Health and Safety Act).
•Analytical, organizational, and problem solving skills to research and identify trends; evaluate, develop, and implement policies, procedures, and operational plans; and resolve operational problems.
•Leadership, human/public relations, presentation, negotiation, and mediation skills to advance priorities and balance objectives in a political environment; manage, develop, motivate, and support staff in achieving objectives; establish and maintain effective working relationships with all levels of Regional staff, community agencies, other government agencies, and the public; resolve disputes; represent the Division on committees; explain policies and procedures to the public, consultants, suppliers, and divisional staff; present issues and reports to committees and Council; and participate as an effective team member.
•Ability to read and interpret correspondence, reports, studies, surveys, legislation, and literature. Ability to write correspondence, memos, staff reports, and special project plans in clear, concise language.
•Computer skills with ability to use software such as Microsoft Office, vehicle dispatch and location equipment (e.g., iNIT or similar), a document management system, and a transit operating systems. Ability to leverage technology to improve services.
•Ability to travel within and outside Waterloo Region.
•Ability to support and demonstrate the Region’s values.


Please apply online, by the closing date Dec 18, 2018 quoting competition number 2018-2146, or drop off your resume to the Region of Waterloo, Information Desk located on the main floor at 150 Frederick Street, Kitchener, ON N2G 4J3.

We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to diversity and inclusion. We encourage qualified applicants to apply and will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.

Alternate formats of this document are available upon request. Please contact the Service First Call Centre at phone number (519) 575-4400, TTY number (519-575-4608) to request an alternate format.

Click here to view the job description pdf file.

The Regional Municipality of Waterloo,
Human Resources Department
150 Frederick Street, 3rd Floor,
Kitchener, Ontario N2G 4J3

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