Clinical And System Flow Facilitator

Hospital Toronto Mount Sinai Hospital
Job Type
Regular Full Time
Organizational Department
Sinai Health -> Mount Sinai Hospital -> Surgery/Oncology, Operating Room
Employee Group
Non Union
Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)
Travel Requirement
No travel required
Hours (subject to change)
37.5 hours per week; due to the nature of this position applicants must be flexible to work additional/varied hours as required
Salary Scale
To Be Determined
Job Description

In 2015, Bridgepoint Active Healthcare, Circle of Care, Lunenfeld-Tanenbaum Research Institute and Mount Sinai Hospital, came together to form Sinai Health System – and leverage our collective expertise and create a system that better responds to the changing needs of our patients, families and clients. Sinai Health has a bold vision and strategy for the future: To create Canada’s leading health system pushing the boundaries to realize the best health and care for complex patients.

A key enabler of this vision is Sinai Health’s People Plan – which provides an explicit commitment to our people about our commitment to creating a workplace culture and environment that is safe, caring, equitable, compassionate and accountable in order to ultimately provide optimal care to patients and their family caregivers.

To support us on our journey, Sinai Health System is looking for a Clinical and System Flow Facilitator to support perioperative services at our Mount Sinai Hospital Campus.

The Clinical and Systems Flow Facilitator will play an integral role in facilitating efficiencies and patient flow through the perioperative area including the main OR, Cystoscopy and EOPS. This role will assist and support the Nursing Unit Administrator in the operations of the various units as needed including communication and escalation of issues as they arise. The Facilitator will also ensure data entered into the OR Scheduling system is accurate and will assist in monitoring the data and utilizing this for analyzing and supporting process improvement initiatives. An important aspect of this role will be to help support operating rooms to run as efficiently as possible and that flow from the OR to the PACU is a seamless transition.

Responsibilities Include:

  • Daily coordination of unit activities for the perioperative services including scheduling of emergency cases, patient flow, appropriate use of material and human resources and support of the patient experience
  • Facilitates the running of Operative Rooms for maximum utilization by:
    • Ensuring the timely completion of cases on a daily basis in collaboration with Surgical and Anesthesia representatives
    • Prioritizing emergency cases according to set criteria and in collaboration with Surgical and Anesthesia representatives
    • Addressing scheduling conflict for surgical cases on a daily basis and establishes liaison with non-utilized time coordinator
    • Manages the OR scheduling system which includes:
    • Review of on-time starts, late starts, data analysis and performance improvement
    • Ensuring data quality and reviewing monthly reports;
    • Collating and analyzing performance indicators such as workload data, agency use, overtime, long procedure, two-team procedure
    • Review OR bookings to ensure rooms are booked appropriately, critical care capacity will not be maxed
  • Utilizing various tools to coordinate the communication and flow of patients throughout the perioperative area, including the elective and emergent cases
  • Participating and supporting process improvement projects to improve patient care and experience
  • Supporting and maintaining the philosophy, goals, objectives and standards of the hospital
  • Contributing to patient care through the application of research and evidence based practice.
  • Promoting critical thinking and analytical skills in practice
  • Mentoring and teaching nursing staff, students, residences when appropriate
  • Assisting in planning and coordination of educational and experiential opportunities for staff growth and development
  • Collaborating with Nursing Unit Administrator (NUA) and other nursing leadership personnel regarding unit needs, staffing and patient practices
  • Collaborating in the development and maintenance of the nursing workload system
  • Maintaining adequate supplies and functional equipment to ensure appropriate equipment/instruments for cases
  • Participating in multidisciplinary and departmental committees as well as meetings at the unit level for all category of personnel and more particularly attends the daily bed meetings
  • Contributing to the development of the nursing profession through active involvement and affiliation with other nursing service organizations, professional associates (e.g.: ORNGT, RNAO) and the community at large
  • Supporting effective employer/employee relations through the knowledgeable interpretation of hospital policies, procedures and collective agreements
  • Establishing links with other departments as required
  • In collaboration with the NUA, participates in unit assessments, interventions and in Quality and Risk Management initiatives as it relates to patient safety and patient and family concerns
Job Requirements
  • Successful completion of a Bachelor of Science in Nursing from a recognized educational institution required
  • Current certificate of registration in good standing from the College of Nurses of Ontario required
  • 3-5 years’ of recent and related Operating Room experience required
  • Certified in Perioperative Nursing CPN (C)
  • Membership in professional nursing and other related organizations
  • Previous experience as a Charge Nurse or other Nursing leadership role with ability to direct, support, instruct and lead others
  • Applicants with proven equivalent recent and related training and experience may be considered
  • Strong knowledge and skills of computer system applications in the OR as well as proficiency in the utilization of information technology – internet, intranet, MS Office
  • Proven leadership qualities, effective interpersonal skills and ability to work within a multidisciplinary team
  • Demonstrated experience with mentoring others or active as a preceptor
  • Excellent communication skills in oral and written form
  • Strong organizational, interpersonal, problem solving and decision making skills
  • Demonstrated understanding of the dynamics of change and ability to act as a change agent
  • Strong conflict prevention and resolution skills
  • Professional and respectful attitude to patients, public and colleagues
  • Knowledge of other healthcare disciplines and their role in patient care, along with solid understanding of hospital policies, procedures and standards of care
  • Demonstrated satisfactory work performance and attendance history
Open Date
Posting Deadline

All applications must be submitted  by no later than 4:00 p.m. of the posting deadline date.

Sinai Health is committed to fostering a culture and environment that is safe, caring, equitable, compassionate and accountable in order to provide optimal care to patients and their family caregivers. As such, all employees will follow safe work practices and comply with the roles and responsibilities that are outlined with respect to health and safety policies, procedures and training. In accordance with Sinai Health policy and legislated health and safety requirements, employment is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. 

Sinai Health is a scent sensitive environment and all members of the community are expected to refrain from wearing or using scented products while visiting or working at any Sinai Health site.   We also support a barrier-free workplace supported by Sinai Health’s accessibility plan, accommodation and disability management policies and procedures. Should you require accommodation at any point during the recruitment process, including accessible job postings, please call the Accommodation Phone Line at 416-586-4800 ext. 7050 or email

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