Clinical Analyst Ii

Hospital Toronto Mount Sinai Hospital
Job Type
Regular Full Time
Organizational Department
Sinai Health -> Mount Sinai Hospital -> Clinical Informatics
Employee Group
Non Union
Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)
Travel Requirement
Travel required between campuses and other locations
Hours (subject to change)
M-F 37.5 hours per week; due to the nature of the position additional hours and on-call shifts may be required
Salary Scale
To Be Determined
Job Description

In 2015, Bridgepoint Active Healthcare, Circle of Care, Lunenfeld-Tanenbaum Research Institute and Mount Sinai Hospital, came together to form Sinai Health – and leverage our collective expertise and create a system that better responds to the changing needs of our patients, families and clients. Sinai Health has a bold vision and strategy for the future: To create Canada’s leading health system pushing the boundaries to realize the best health and care for patients with complex health care needs. 

A key enabler of this vision is Sinai Health’s People Plan – which provides an explicit commitment to our people about our commitment to creating a workplace culture and environment that is safe, caring, equitable, compassionate and accountable in order to ultimately provide optimal care to patients and their family caregivers.

To support us on our journey, Sinai Health System is looking for a Clinical Analyst II to support our Clinical Informatics department at our Mount Sinai Hospital Campus.

The Clinical Analyst II works collaboratively with hospital stakeholders to gather user requirements, perform workflow analyses, identify opportunities for process re-design/improvement and design systems to effect that improvement. The role also works collaboratively with other Information Service (IS) team members to ensure that the hospital’s clinical applications are managed and maintained in accordance with IS policies and procedures. The Clinical Analyst II is expected to affect resource coordination and provide mentorship in small to medium size IM/IT projects.

Duties and Responsibilities:

  • Working collaboratively with clinicians, defines user and system requirements, and designs/ delivers application solutions to fulfill those requirements, with the underlying goals of improving the quality, safety and the operational effectiveness of Sinai Health clinical information systems.
  • Analyzes workflows and processes related to system use, and makes recommendations for improved efficiencies.
  • Provides leadership in medium and large IM/IT projects and initiatives.
  • Reviews user and system requirements and system design documents and associates those with corresponding system design and configuration parameters.
  • Provides leadership and guidance in defining principles, policies and processes for developing and modifying system dictionaries and configuration parameters.
  • Acts as a liaison between clinical end-users, stakeholders, vendor(s), and other related systems users.
  • Provides leadership and guidance in the development of clinical applications (including EPR and ancillary systems) with respect to business and functional requirements. 
  • Works collaboratively with project teams, system educators and end users to ensure successful implementation of new EPR applications, enhancements to existing software and software version upgrades and improvements.
  • Provides leadership and guidance to system implementation committees and working groups, and supports education workshops and seminars as required.
  • Provides leadership and guidance into the planning of system implementations, upgrades and patches; works collaboratively with the team to ensure all enhancements, upgrades and patches are thoroughly tested before installation in the production environment. 
  • Provides guidance in the development and on-going maintenance of user documentation for clinical applications; provides support and guidance to system educators and assists in the development of training materials for clinical champions and end-users.
  • Participates and provides guidance as a subject matter expert in system go-lives; performs root cause analyses and issue resolution.
  • Provides leadership and guidance in the development, implementation and maintenance of downtime processes and procedures. 
  • Fosters an environment of innovation; provides coaching and mentoring to other team members.
  • Share on-call duties with other members of the informatics team during business and non-business hours.
  • Performs other position related duties as required.
Job Requirements
  • Successful completion of an undergraduate degree in Health Science, Health Informatics, Business or Computer Science from an accredited educational institution.
  • Minimum five (5) years of experience as an analyst or other IM/IT related position.
  • Three (3) years of recent related experience in the healthcare industry strongly preferred.
  • Applicants with proven recent and related training and experience may be considered.
  • Current or previous member of a licensed health professional or with current or prior certification in a related field considered an asset; proven, recent and related training and experience also an asset.
  • Recent experience working with clinicians to collect user and system requirements for the configuration and implementation of the Cerner suite of applications including but not limited to Powerchart, Surginet, Clinical Documentation and Orders is a definite asset.
  • Experience in application testing including the creation of scripts for unit, system and integration testing.
  • Must be detail-oriented with the ability to organize, prioritize and complete tasks independently within established time constraints.
  • Project management skills and experience are an asset.
  • Strong multi-tasking skills and ability to manage multiple tasks simultaneously and prioritize competing workload demands.
  • Sound knowledge of and experience in systems analysis and design.
  • Demonstrated experience in clinical workflow analysis, workflow documentation and clinical process improvement in the context of system implementation. 
  • Strong knowledge of change control, quality and system performance methods and metrics.
  • Proficient in the use of Microsoft Office suite of products (Word, Excel, Visio and PowerPoint).
  • Outstanding presentation, communication and interpersonal skills.
  • Ability to work as part of a multidisciplinary team and to establish and build effective working relationships, functioning both independently as well as part of a team.
  • Participates in improvement projects and on assigned committees to provide content expertise.
  • Demonstrated satisfactory work performance and attendance record.
  • Ability to work shifts outside of the standard 9am-5pm on occasion, including week nights and weekends to support system go-lives, upgrades and down times.
Open Date
Posting Deadline

All applications must be submitted  by no later than 4:00 p.m. of the posting deadline date.

Sinai Health is committed to fostering a culture and environment that is safe, caring, equitable, compassionate and accountable in order to provide optimal care to patients and their family caregivers. As such, all employees will follow safe work practices and comply with the roles and responsibilities that are outlined with respect to health and safety policies, procedures and training. In accordance with Sinai Health policy and legislated health and safety requirements, employment is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. 

Sinai Health is a scent sensitive environment and all members of the community are expected to refrain from wearing or using scented products while visiting or working at any Sinai Health site.   We also support a barrier-free workplace supported by Sinai Health’s accessibility plan, accommodation and disability management policies and procedures. Should you require accommodation at any point during the recruitment process, including accessible job postings, please call the Accommodation Phone Line at 416-586-4800 ext. 7050 or email

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