Communications Associate

Local Housing Corporation Newmarket Housing And Residential Services York Region

Communications Associate 25831

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Department: Community and Health Services Department
Branch: Strategies and Partnerships Branch
Status: Casual/On-Call
Location: Newmarket / Ontario
Date Posted: October 13, 2020
Date Closing: October 26, 2020
Number Of Positions: 5


$44.63 to $48.51 per hour. This is a Union position - CUPE Local 905 (York Region Unit)

Scheduled Hours

As required and varied

Operational Hours

0830 - 1630

Position Purpose

Reporting to the Program Manager, Strategic Department Communications, is responsible for developing, planning, implementing and providing strategic communication advice to department clients; providing project leadership advice and communication best practices to department senior management, project teams and other internal stakeholders; leads the development of briefings, communications and presentations on behalf of department management; developing communication guidance documents for staff; in conjunction with Corporate Communications, supports the department’s media relations, issues management and stakeholder relations efforts; providing support for corporate-wide initiatives, programs, special projects and communications.

Major Responsibilities

•Provides communications counsel to client groups to determine strategic approaches to internal and external communications, media relations, and issues management.
•Lead the development and implementation of strategic, audience-specific, communication initiatives, campaigns, events and tactics aimed at increasing public awareness and advancing the delivery of Department programs.
•Proactively monitors and evaluates progress of communication plans to identify opportunities for continuous improvement and recommends and implements options and/or course of action; provides strategic department communication advice and tactics.
•Conducts research on best practices, as directed, to support effective communications.
•Reviews, edits and approves external communication products such as brochures, pamphlets, articles, newsletters in conjunction with management to provide clear, consistent messages to Region residents.
•Researches various legislations, policies and programs for background material, as required
•Supports the department in responding directly to residents and other stakeholder inquiries and help resolve concerns through education and information.
•Represents the Department with both internal and external stakeholders and is responsible for ensuring representation aligns with Departmental strategic priorities.
•Participates and assists with event, outreach, committees, work groups, task forces and special projects, as assigned.
•Maintains technical and professional knowledge by attending seminars, conferences and training as required, reviewing associated publications.


•Successful completion of a University Degree in Public Relations, Communications or Journalism or related field or approved equivalent combination of education and experience.
•Minimum of three (3) years’ communication experience in the development and delivery of strategic communication plans, executive-level communications support and advice, issues management, internal communications and stakeholder relations.
•Strong knowledge of communication practices and theory, including strategic communications, issues management, internal communications best practices, traditional and social media.
•Highly developed writing, editing and presenting skills, using plain language best practices and Canadian Press Style Guide.
•Demonstrated experience fostering cooperative and collaborative working relationships, leading multiple projects, overcoming change and adversity.
•Experience dealing with confidential materials and exercising good judgement and discretion in dealing with politically sensitive and confidential matters.
•Proven political acuity and skills to respond to and deescalate issues and provide astute executive-level support.
•Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.

How to Apply

Please apply online by October 26, 2020 at 4:30 p.m. We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.

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