Student Advisor

College Oshawa Durham College of Applied Arts and Technology

Student Advisor

Tracking Code
Job Description

Student Advisor

Competition No. SP19-59



Part-time support opportunity: Regular Part-time

Hourly rate: $33.67

Department: School of Business, IT & Management

Hours: 24 hours per week, Monday - Friday (8:00 am – 7:00 pm, shifts will be scheduled in accordance with these hours)

Reporting To: Associate Deans, School of Business, IT & Management

Campus Location: Oshawa, Whitby, and Pickering Learning Site



The Student Advisor supports student success by providing academic and program guidance for current, potential, and at-risk students, referring students to appropriate college resources, and recommending alternate learning strategies.


Provides Academic Guidance by:

  • Supporting students by developing academic plans and meeting with non-standard students.
  • Referring students to college resources, e.g., study skills workshops, health and wellness, peer tutoring.
  • Providing information for students transferring to other programs.
  • With student consent, meeting with parents/external agencies to explain student’s academic status, academic policy, student rights and responsibilities, academic options.
  • Using transaction sheets to thoroughly document all student interaction – maintaining records of information provided to students, date(s) and means of contact, i.e. email, voicemail, appointment as well recommended referrals, strategies, and academic options.
  • Advocating for students in student success related matters, for example, with the dean/associate dean in exceptional matters or with the professor and/or program team.
  • Informing students regarding the application and interpretation of college policies.
  • Ensuring timely and accurate information is provided upon request and communicated in an efficient, professional, and customer focused manner.
  • Assisting in verifying and updating some portions of student records.
  • Informing students of academic choices, such as part-time versus full time options and communicates processes with both Registration and Admission related inquiries.
  • Informing Continuing Education students of post-secondary equivalent courses.


Provides Administrative Services by:

  • Identifying courses with high failure rates and recommending offering through continuing education.
  • Registering students using Banner.
  • Confirming student eligibility for field placement.
  • Assisting with the review of graduation status, as required.
  • Processing advanced standing applications and return to full time studies applications, if applicable.
  • Completing the rostering process of graduating students.
  • Compiling data from student audits to determine course offerings needed for spring/summer session.
  • Running reports for review and action by the Associate Deans.
  • Sending out student communication regarding upcoming deadlines.
  • Assisting with Program Guides.
  • Assisting with special projects such as collecting and summarizing data.
  • Providing office support.


Participates in school related events/meetings by:

  • Assisting with student recruiting by participating in Open House events, Ontario College Information Fair, Student Orientation, and other Strategic Enrolment Services and School events.
  • Attends divisional meetings and other school meetings, as appropriate.
  • Student Advisors attend regular group meetings with various college representatives to discuss policies/procedures/practices to ensure currency.



  • Minimum of a two-year diploma with a strong emphasis on human relations and interpersonal communications skills.
  • Minimum three years’ experience in an academic office environment with a focus on student interaction and service.
  • Proven networking skills along with extensive working knowledge of programs within the Business, IT & Management portfolio, and related policies and pathway requirements are essential.
  • Must be proficient in OneNote, Excel, and have excellent general computing skills.
  • Must have the ability to multi-task and be circumspect with confidential information.
  • Demonstrated ability to work collaboratively with team members and independently.
  • Evidence of adaptability, flexibility and innovative problem solving skills.
  • Familiarity with DC Connect and Banner.
  • Must be self-directed, motivated and have excellent written and verbal communication skills.

    Durham College invites applications from all qualified individuals. Durham is committed to fostering workplace diversity, and, provides accommodations to applicants with disabilities throughout our hiring process. If you require this information in alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Human Resources (HR) department and an HR assistant will work with you to meet your needs.


    Telephone: 905.721.3073                Email:


    Please apply below by submitting your cover letter and resume to the online portal.  Applications will be accepted until 4:00 pm on Monday November 11, 2019. Competition number- SP19-59.


    We thank you for your interest in employment with Durham College however, only those candidates selected for an interview will be contacted.

    Job Location
    Oshawa, Canada
    Position Type
    33.67 - CAD



    Return To Job Listings
    Apply for this job

    Latest Posts