Urban Design Technician

Municipal Corporation Markham City Of Markham

Job Description

Applications are now being accepted for the above regular full time position in the Urban Design Department, Development Services Commission. While all applications will be received, current members of CUPE 905 (Inside Workers) will receive first consideration. To apply for this position, please submit your cover letter and resume online by November 29, 2020.

The Urban Design Technician provides support to the Urban Design Group through the preparation of graphics, documents, presentations, and the completion of development application reviews.  

This will include the ability to use technology to prepare presentations and graphics, review and evaluate landscape plans, grading plans, review and recommend approval of tree preservation plans, assist in the preparation of agreements and other urban design related documents and projects.   

This position also deals with public inquiries and solves problems presented by the residents, staff and applicants.  This role will champion sustainability objectives and provide a holistic approach to sustainability in all areas of work.  This position incorporates the latest technologies and extensive use of AMANDA to maintain all development applications and project work.

Key Duties and Responsibilities

  • Prepare graphics for use with workshops, public meetings, presentation and special projects using software such as Microsoft PowerPoint and Adobe Acrobat
  • Evaluate the accuracy and completeness of site works in accordance with approved plans for release of letters of credit, maintenance, and assumption
  • Review and provide to the Urban Design Planner recommendations of approval of  Tree Inventory and Analysis and Tree Preservation Plans
  • Review and evaluate landscape plans, design details and construction methods
  • Complete the development application process by conducting site visits, co coordinating with Landscape Architects and contractors, preparing memos, and preparing files for archives
  • Prepare correspondence on behalf of the Manager of Urban Design to ensure applicants complete and comply with provisions within a subdivision and site plan agreement and conditions as part of a committee of adjustment or severance application 
  • Create and manage various  databases to track files, create and maintain a library of information and prepare data for projects using software such as Access or Excel
  • Provide support to staff by scanning, emailing, mailing, preparing disks for documents to be filed, archived and sent to outside agencies, and assist staff with the use of AMANDA
  • Provide assistance to other City Departments such as Operations, Asset Management and By-law for special projects e.g. Trees for Tomorrow, tree preservation issues, capital projects e.g. bridge construction, and development applications 
  • Use AMANDA on a daily basis to ensure files are up to date with document information and to track time and update inspection status
  • Communicate with contractors, consultants, residents and staff urban design principles, objectives and concepts in order to ensure an understanding and a provide the necessary information to complete a project such as a tree preservation plan,  installing preservation fencing and plant material and finalizing landscape plans
  • Respond to CARs (Customer Action Request) on a daily basis ensuring requests are dealt with and the system is updated to reflect the status 
  • Represent Urban Design on various internal and external committees

  • Diploma or certificate from a recognized post-secondary institution in Landscape Architecture, Horticulture, Arboriculture, Urban Forestry or related discipline.
  • Additional education or certification as an ISA certified Arborist is an asset
  • Certification as a By-law Officer from the MLEOA is considered an asset
  • Minimum 3 yrs or more progressively responsible experience in municipal or private sector
  • Able to initiate collaboration with others and assumes additional responsibilities to facilitate the achievement of team goals
  • Has strong communication, interpersonal, and customer service skills to present ideas, resolve conflict both in a team environment and individually
  • Able to incorporate strong analytical skills into decision making, problem solving and formulate plans and solutions by gathering and analyzing information.
  • Can translate an extensive knowledge of plants, landscape design, and construction and maintenance practices as part of review of landscape plans and evaluation of landscape and site installation and construction.
  • Able to quickly resolve issue when they arise.  Makes decisions and recommendations and takes action consistent with the organizations ethics and values even in the absence of popular support
  • Able to address customer needs is a timely, professional, helpful and courteous manner, regardless of customer attitude
  • Excellent organizational skills, both written and oral with the ability to present information to the public and Council
  • Ability to apply guidelines, policies and procedures that require some interpretation in dealing with exceptions
  • Knowledge of the various municipal approval processes and municipal by-laws, provincial and federal acts and regulations governing the work performed
  • Incorporates policies and/or principles relating to the preservation and stewardship of the natural environment as well as sustainability principles in both the natural and built environment in the review and recommendation of approval of tree preservation and landscape plans
  • Proficient computer skills including MS Office, Excel, Access, graphics software such as Adobe Photoshop, Illustrator, Acrobat, and Bridge.
  • Knowledge and experience with AMANDA 

Required Competencies/Behaviours

  • Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
  • Change & Innovation: Responds positively and professionally to change and helps others through change.
  • Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
  • Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
  • Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
  • Management & Leadership: Demonstratesself-management, professionalism and engagement; leads by example.

The City of Markham is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet our needs. We thank all those applicants who have applied; however only those applicants selected for an interview will be contacted. 

We are committed to inclusive employment practices.

Please respect our scent free area by not wearing scented products when visiting our office.

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