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Research Analyst - Program Quality

College Scarborough Centennial College of Applied Arts and Technology
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Organization Overview Diversity, equity, and inclusion are fundamental to our mission to educate students. We are committed to education that places strong emphasis on global citizenship, social justice, and equity. We live this value through the strength and richness that diversity brings to our workforce and welcome contributors from equity groups including: Aboriginal Peoples, Visible Minorities, Persons with Disabilities, Lesbian, Gay, Bisexual, Transgender, and Queer persons.
Title Research Analyst - Program Quality
Competition Number 19-S-145
Campus/Site Progress Campus (with travel to all campuses)
Position Summary
Research Analyst–Program Quality
Centre for Academic Quality/ Academic Excellence Unit
(This position is initially open to full time, bargaining unit employees of the college)
Reporting to the Program Quality Manager, the Research Analyst-Program Quality supports the Comprehensive Program Quality Review Process (CPQR) and Annual Program Review (APR) for Centennial College’s academic programs. The CPQR process identifies program strengths and weaknesses, as well as recommends improvements and positive change. The incumbent identifies, sources, collects, prepares, and analyzes information from multiple sources and data sets that are relevant to each program under the CPQR. Additionally, they ensure required data for APR is posted in the programs e-Centennial Program Quality shell. The incumbent prepares tools for the collection of stakeholder satisfaction responses, such as surveys; and coordinates the administration of this data collection as well as facilitates stakeholder focus groups to gather detailed information on specific questions/issues.
  • Supports all research activities undertaken for program review in the Centre for Academic Quality (CAQ) including sourcing and conducting comprehensive research/analysis i.e. literature reviews, data collection, and analysis
  • Planning and preparing tools for the CPQR and ARP process; including updating CPQR and APR report template charts, development of survey’s, eCentennial course-shell templates, identification of data sources, and presentation slides for CPQR and APR information sessions.
  • Conducting data searches to collect relevant data allowing the CPQR Lead’s to successfully complete their CPQR reports to meet CQAAP and PEQAB requirements.
  • Interpreting and providing recommendations on the CPQR data that is collected, including segregating the data by program and inputting it into charts and graphs; assisting in the identification of trends and important issues for consideration
  • Prepares, plans, and coordinates surveys and focus groups, including preparing and providing the email links, identifying and corresponding with focus group participants, collecting and packaging the results for Lead’s and posting the data into eCentennial then notifying the leads.
  • Identifying and charting out other sources of information and data, such as comparator programs, program competitive advantage, and market demand.
  • Review of CPQR draft reports to identify gaps in the data analysis and suggest improvements.
  • Four-year degree in the area of Quantitative Analysis, Statistical Analysis, Marketing Analysis, Research and Project Design or a closely related field
  • Minimum of three (3) years’ of related progressive experience conducting research analysis and working with academic program review processes, preferably in a post-secondary educational institution. Must have experience interpreting and presenting research data and information
  • Experience with designing, implementing, and reviewing a wide variety of research methodologies including, in depth interviewing, focus groups, online surveys etc.
  • Experience in qualitative and quantitative data analysis; including narrative analysis to sort and organize large data sets and thematic coding to organize themes and concepts for analytical interpretation.
  • Ability to interpret and synthesize data sets, draw inferences, and arrive at conclusions
  • Ability to work independently with minimal supervision to meet deadlines and produce high quality results in an environment with competing priorities and deadlines.
  • Exceptional oral and written communications skills
  • Proficiency using computer systems and software such as Microsoft Office Suites, word processing, spreadsheets, database systems and the internet to research and prepare materials. Advanced knowledge of statistical software packages like SPSS required
  • Experience, knowledge and understanding of working effectively in a unionized environment with a diverse student and staff population
Classification Permanent - Support
Hours of Work 35 Hours
Additional Information as Applicable 8:30am to 4:30pm, Monday to Friday
Posting Date 9/6/2019
Closing Date 9/13/2019
Application Info
Apply online by clicking on the "Apply Now!" button.
"Proof of credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their foreign equivalents will be required at the time of job offer."
When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and must be submitted online by September 13th, 2019 at 4:30 PM. Please quote Competition #19-S-145. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We regret we cannot accept phone calls. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.
We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).
Salary Range $31.37 to $36.42 per hour (Payband H)
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