Department Assistant, The Business School (Temporary Contract)

College Scarborough Centennial College of Applied Arts and Technology
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Organization Overview Diversity, equity and inclusion are fundamental to our mission to educate students. We are committed to education that places strong emphasis on global citizenship, social justice and equity. We live this value through the strength and richness that diversity brings to our workforce and welcome contributors from equity groups including: Indigenous Peoples, Visible Minorities, Persons with Disabilities, Lesbian Gay, Bisexual, Transgender and Queer persons
Title Department Assistant, The Business School (Temporary Contract)
Competition Number 20-S-10
Campus/Site Progress Campus
Position Summary
The Business School
(Temporary Contract January 2020 to March 2020)
The Departmental Assistant reports directly to the Chair, and supports a program cluster within the School of Business. The Departmental Assistant provides support specifically in the areas of:
1. Administration of academic programs
2. Executive Support to the Chair of the Department.
3. Human Resource maintenance and coordination
4. Faculty administrative assistance
5. Student Support
6. Departmental liaison
  • Act as first point of contact for Chair by: fielding queries, received by telephone, mail, email or in-person and resolving issues if necessary
  • Researches, compiles and prepares reports, and presentations
  • Schedules internal and external appointments, meetings and travel arrangements.
  • Arranges meetings, room bookings, catering and equipment requirements, and prepare materials for distribution.
  • Researches and compiles information and produces synopsis/summary of data for escalation to the Chair.
  • Coordinates, creates, maintains and verifies accuracy of systems such as files, attendance, professional development tracking, employee lists, committees, and external client lists.
  • Provides project coordination and support to the Chair and working with other School of Business staff including maintenance of information and involvement in projects of a confidential nature, throughout the academic and operational cycles i.e. standard workload administration, contract faculty administration, course section administration.
  • Coordinates school activity for and contact with industry partners and Program Advisory members to raise the profile of the school.
  • Intervenes in complex inquiries and difficult cases when other staff is not able to deal effectively or satisfactorily with the problem/concern.
  • Acts on behalf of students to facilitate correction and or problem solving requiring a high level of independent judgement and initiative.
  • Researches and compiles documentation on student related issues for escalation to the Chair sometimes requiring consultation with other areas of the college.
  • Prepares and processes textbook orders, invoicing, expenses, faxes, copying
  • Ensures prior to start-up: boardroom booked for student and faculty events, computers and printer connected and in good working condition, forms printed.
  • Initiates routine correspondence; formats and input necessary information to prepare letters, memos, reports, spreadsheets, presentations and other written materials.
  • Undertakes research or tracking projects to support school initiatives.
  • Other related duties as assigned.
  • Two year diploma from a recognized post-secondary institution or equivalent in office administration or any other relevant field.
  • Minimum three years’ experience in an Administrative role working in a dynamic office environment preferably with significant diversity in customer/student service relations.
  • Intermediate level proficiency in Microsoft Office applications; demonstrated ability to produce spreadsheets; excellent word processing skills.
  • Excellent English communication skills, both oral and written.
  • Thorough and comprehensive knowledge of policies and procedures at the college, keeping abreast of changes to policies and procedures as it relates to the centre.
  • Excellent customer service and interpersonal skills.
  • Excellent problem solving and conflict resolution skills.
  • Strong organizational and time management skills; ability to cope under pressure associated with the management of numerous high volume tasks in a busy service environment; high level of accuracy and attention to detail.
  • Demonstrated ability to take initiative, work independently and as a team member.
  • Ability to work in an environment where a diversity of people and situations are encountered.
Classification Temporary - Support
Hours of Work 35 Hours
Additional Information as Applicable 8:30 am - 4:30 pm
Posting Date 1/13/2020
Closing Date 1/20/2020
Application Info
Apply online by clicking the "Apply Now!" button.
Proof of credentials or equivalencies from accredited regional or federal post secondary institutions and/or their foreign equivalents will be required at the time of job offer.
When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and must be submitted online by January 20, 2020 at 4:30 PM. Please quote Competition #20-S-10. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.
We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).
Salary Range Payband F ($26.84 - $31.12)
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