Manager, Surgical Programs

Hospital Cambridge Cambridge Memorial Hospital
  • Manager, Surgical Programs

    Posted Date18 hours ago(10/30/2018 10:39 AM)
    Job ID
    # Positions
    Job Type
    Full Time
    Closed Date
  • Overview

    We are a large acute care, community hospital serving Cambridge, North Dumfries and the Region of Waterloo with 280 physicians, 1100 full- and part-time professional health care staff and more than 400 active volunteers. Our vision is to provide exceptional healthcare by exceptional people, with an emphasis on giving patients and their families an exceptional experience when they visit our hospital. With help from our Foundation partners and our supportive community, we purchase over $4 million of medical equipment each and every year to help ensure you will work with the best tools possible when caring for your patients. In collaboration with universities and colleges, we are also a teaching and placement site for medical, nursing and allied health programs. To learn more about Cambridge Memorial Hospital (CMH), please visit our website at


    You will join CMH as we embrace a new era of care, expanded services and innovation. Construction is underway of a modern 5-storey tower and total renovation of all existing inpatient care and clinical support areas. Completion of our brand new hospital is set for 2021 and will include:

      • Patient care areas that are doubling in size, including larger surgical suites to accommodate advanced minimally invasive surgical equipment and an Emergency Department with dedicated treatment areas for mental health and different surgical subspecialties.
      • A patient-centred building design that promotes healing and intuitive wayfinding, while maximizing natural lighting and sight lines to the natural beauty of the Grand River
      • An increase in beds from 143 to 197 to accommodate expanded services like Surgery, Mental Health and Intensive Care. About 80% of inpatient rooms will be single occupancy to meet the latest infection control and building code standards for hospitals



    Job Description



    Cambridge Memorial Hospital is currently looking for a Manager, Surgery Program. This position plays an instrumental role in the overall strategic and operational management of the perioperative program to ensure effective delivery of outcomes that are aligned with organizational priorities. Under the general direction of the Director, Surgical Services and in collaboration with designated physicians, the Manager provides leadership for the multidisciplinary health care team in providing an exceptional experience for all.  The manager ensures that adequate human and material resources are available to support performance goals and the delivery of safe, quality patient care. This position seeks to promote and maintain a positive, professional, and safe team oriented environment.




    • Responsible for the provision of patient care services within clinical programs including all operations such as bed management, utilization, staffing, professional practice, identifying educational requirements, occupational health and safety including WHMIS
    • Promotes a patient focused environment through the implementation of evidenced-based practice and continuous quality improvement including developing, implementing and monitoring performance indicators.
    • Partners with the Clinical Educator Facilitator (CEF) to mentor and coach staff responsible for day-to-day patient care to ensure an interdisciplinary approach to service delivery.
    • Develops, manages, monitors and reviews the financial performance of the program, initiates strategies to ensure budgetary variances are managed, and develops the annual capital equipment budget in consultation with key stakeholders.
    • Partner with Human Resources to ensure compliance with all collective agreements, policies, procedures and regulatory requirements and ongoing retention and recruitment of staff
    • Oversee compliance with all legislative and regulatory requirements related to practice standards and patient safety and ensures the implementation of improvement strategies as required.
    • Manages staff risk management issues and is responsible to implement strategies to minimize risk.
    • Facilitate Accreditation preparation and Model of Care within her/his areas of responsibility.
    • Represents the hospital on external issues related to their clinical area of specialty and participates on corporate projects as required.
    • Manages the delivery of patient care needs, including a focus on the clinical expansion and the operational readiness associated with the Capital Redevelopment project.
    • Working collaboratively with CCAC and system partners in Discharge Planning.
    • Manages the centralized bed access LHIN wide initiative process 



    • Qualify for registration with the college of Nurses of Ontario
    • BScN or undergraduate degree required
    • Master of Health Administration, Nursing or a related graduate level program, completed or in progress with completion within 5 years - Preference will be given to candidates with graduate degree in nursing or related field
    • Minimum of 3-5 years recent clinical management experience in a hospital setting preferably in Inpatient Surgery programs and knowledge of other clinical areas such as Rehab and outpatient clinics
    • Knowledge and experience in the Waterloo Wellington LHIN rehab streams of care
    • Evidence of management education and training and ongoing professional development
    • Demonstrated leadership skills and abilities
    • Proficient with computers and MS Office Suite (Word, Excel, PowerPoint, Outlook)
    • Demonstrated ability to attend work on a regular basis is required
    • Demonstrated ability working in a fast-paced, dynamic environment
    • Excellent decision making which reflects sensitivity to financial, operating and human resource constraints
    • Outstanding analytical, problem-solving, planning and evaluation skills
    • Exceptional interpersonal and communication skills with a proven track record of fostering collaborative partnerships
    • Committed to excellence in exceptional patient care and continual focus on quality improvement and results driven outcomes
    • Demonstrated human resources management skills in a unionized environment required
    • Ability to deliver a strong vision of values-based, patient centered service delivery model 

    Cambridge Memorial Hospital is committed to providing and fostering a respectful workplace.  All reasonable accommodation will be made to support participation in the recruitment process.  Where needed, accommodations for disabilities will be provided, on request, to support participation in all aspects of the recruitment process.


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