Program Director, Behaviour Support & Special Projects

Hospital Toronto Baycrest Center for Geriatric Care

Program Director, Behaviour Support & Special Projects

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Job Description

Behaviour Support Department at Baycrest has an opportunity for a










Baycrest Health Sciences was appointed by the TC LHIN as the Health Service provider accountable for leading the implementation of the TC LHIN Behavioural Supports for Seniors Program (BSSP). As lead for the project, Baycrest is working together with many community partners, and bringing together all parts of the system involved in caring for seniors with behavioural challenges. The goal of the Behavioural Support for Seniors Program is to collaboratively implement Behavioural Supports Action Plan within the Toronto Central LHIN’s catchment area.  The Program Director BSO is a critical member of the BSO Leadership team.


Responsibilities include but are not limited to:

  • Operational management and leadership for the Community Behavioural Support Outreach Team (CBSOT), Long Term Care Behavioural Support Outreach Team (LTCBSOT), BSO Navigator and BSO Addictions Specialist for Long Term Care
  • Oversees the BSSP Coordinating Office functions, Education Consortium, BSSP data collection and reporting to Ontario Health and MOHLTC, as well as all evaluation requirements
  • Leadership for the planning, implementation and evaluation of BSO investments and impact
  • Communicates and presents plans and outcomes to the members of the BSO Steering Committee, external stakeholders, and internal Baycrest teams
  • Special projects as assigned
  • Creates and nurtures an environment which empowers individuals to take ownership and accountability for their actions, and ensures an interprofessional approach to care
  • Coaches, mentors, supports and facilitates creation and maintenance of an environment that fosters creativity, and professional judgment
  • Contributing to planning and implementation of educational activities associated with the BSO Coordinating Office, CBSOT and LTCBSOT teams
  • Leads the growth of strategic and operational partnerships across acute, LTC and community sectors to accelerate the goals and objectives of the BSO Program
  • Leads the expansion of services to a virtual platform that is sustainable and aligned with the broader system

Qualifications include but are not limited to:

  • Licensed health professional
  • Master’s degree in Health Administration, Business Administration or equivalent required
  • Five (5) years of management or leadership experience
  • Membership with a current professional association
  • Advanced experience in managing cross sector projects
  • Experience managing or leading teams/initiatives in the fields of dementia, behaviour support in Long Term Care settings, behaviour support in Community Settings and acute settings
  • Experience leading LHIN and/ or provincial initiatives and strategies (e.g. Health Links, BSO, Primary Care, Dementia, Housing, psychogeriatrics etc.)with a focus on integration of teams and services, implementation of new models of care and funding proposals
  • Advanced working knowledge of computers and relevant software including data tracking and analysis
  • Excellent verbal and listening communication skills.
  • Highly developed team work and interpersonal skills.
  • Strong writing skills including planned and ad hoc proposals, grants, evaluation reports, briefing notes etc.
  • Excellent time management skills.
  • Ability to respond to large numbers of simultaneous demands from patients, families, staff, physicians, LTCHs, community service agencies, government partners, system partners across sectors, etc.
  • Supports the interprofessional team in the development of solutions and service delivery in order to provide exceptional patient/family care


Internal applicants: It is preferred that you submit your application online via our intranet.  Please ensure that your updated resume is submitted with your application.  Failure to submit your resume, may affect your candidacy for this position.

External applicants: Please submit your application online by clicking the Apply button below. 

Internal Expiry Date: May 28, 2020

Posting # 20-0456







     Remarkable people of Baycrest Health Sciences are changing the future of brain health and aging.




     Thank you for your interest in joining Baycrest. Only those applicants selected for an interview will be contacted. All successful candidates will be required to complete a police reference check/vulnerable sector screen. As staff we all share in maintaining a safe care environment for clients, families, and visitors and a safe work environment for staff, students, researchers, physicians and volunteers. Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at 416-785-2500, ext. 2961.




Job Location
Toronto, Ontario, Canada
Position Type



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