Supervisor, Training, Education & Program Development

Municipal Corporation Waterloo Regional Municpality of Waterloo

Length:  Full-time
Department/Division:  Public Health & Emergency Services/Paramedic Services
Hours of Work:  35 hours per week
Union:  Management/Management Support
Grade:  I
Salary: $77,277.20 - $96,587.40 per annum
Location:  Paramedic Services Headquarters, 120 Maple Grove, Cambridge
Closing Date: August 21, 2018

Description of Duties:

Coordinates and develops paramedic training and educational programs for the Division to ensure compliance with legislation and certification requirements, and that staff performance and competency levels meet service and quality assurance objectives. Coordinates service instructor and student preceptorship programs.

Knowledge, Skills & Abilities Required: 

•Knowledge of paramedic services including Ministry of Health and Long Term Care documentation standards, policies, procedures and guidelines, normally acquired through a post-secondary education in Health Sciences, Paramedicine or related discipline, plus significant, progressively responsible experience in a unionized emergency medical service or health care environment.
•Knowledge of adult education principles and practices, including ability to apply analytical, research, and problem solving to develop, plan, and evaluate training/education programs, and provide recommendations to improve staff competencies, normally acquired through post-secondary education in adult education or work experience.
•Eligibility for certification as a primary or advanced care paramedic, with ability to obtain and maintain certification upon hire –OR- current accreditation with a medical professional practice/body with extensive clinical experience in the critical care or emergency medical service setting (e.g., Registered Nurse, Respiratory Therapist) or ability to obtain upon hire.
•Knowledge of and ability to comply with policies, procedures, collective agreements, and legislation (e.g., Ambulance Act and its associated Regulations and Standards, Personal Health Information Protection Act (PHIPA), Occupational Health and Safety Act), and Ministry requirements.
•Project management skills, normally obtained through training/experience with quality programs (e.g., lean health, lean sigma, six sigma, project management designation) to design and implement process improvements and complete assigned projects.
•Human relations, leadership, and communication skills to advise, supervise, instruct, and train staff in specific work methods and procedures; participate in meetings and presentations; explain policies, procedures, standards, and legislation to staff and students; respond to media inquiries, and complaints/questions from the public and other agencies; conduct staff training, presentations, and individual coaching; present educational programs to the public; and participate as an effective team member.
•Ability to read and interpret legislation, technical journals, periodicals, communications, policies, procedures, and collective agreements. Ability to research developments related to paramedic practice (e.g., clinical, medical, equipment). Ability to write reports as required. Ability to develop/ modify training/education curriculum and resources.
•Computer skills with ability to use software such as Microsoft Office (including Excel) and document management system.
•Ability to travel within (and occasionally outside) Waterloo Region. 
•Must provide an acceptable Police Vulnerable Sector Check-Level 3.
•Ability to work variable shifts including evenings, holidays, and weekends as required.
•Ability to support and demonstrate the Region’s values.

Please apply online, by the closing date Aug 21, 2018 quoting competition number 2018-1697, or drop off your resume to the Region of Waterloo, Information Desk located on the main floor at 150 Frederick Street, Kitchener, ON N2G 4J3.

We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to diversity and inclusion. We encourage qualified applicants to apply and will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.

Alternate formats of this document are available upon request. Please contact the Service First Call Centre at phone number (519) 575-4400, TTY number (519-575-4608) to request an alternate format.

Click here to view the job description pdf file.

The Regional Municipality of Waterloo,
Human Resources Department
150 Frederick Street, 3rd Floor,
Kitchener, Ontario N2G 4J3

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