Family Visitor

Municipal Corporation Waterloo Regional Municpality of Waterloo

Length:  Casual Part-time (up to 5 positions)
Department/Division:  Public Health and Emergency Services/Child and Family Health
Hours of Work:  various shifts (up to 24 hours per week)
Union:  not applicable
Grade:  9
Wage: $29.35 - $33.35 per hour
Location:  99 Regina Street S., Waterloo/150 Main Street, Cambridge
Closing Date:  October 16, 2018

Description of Duties: 

Provides support and teaches a variety of skills to families with children 0-6 years of age who have been identified as being at high risk of problems that may compromise healthy child development; works one-on-one with families in the Healthy Babies, Healthy Children program to promote children’s health and help children achieve their optimal level of physical, cognitive, emotional, psycho-social, and communicative development in a safe, supportive environment; teaches a variety of skills to help parents develop their strengths and parenting skills; and connects families with community resources.  Flexes and alters schedule to work irregular hours and evenings to accommodate the needs and schedules of families.

Knowledge, Skills & Abilities Required:

• Knowledge of intervention techniques; instruction methods; child growth, development, health, safety, and behaviour management, plus an ability to model parenting skills, normally acquired through the attainment of a two-year post-secondary diploma in health, social services, or education, plus one year of experience working in a variety of roles with high-risk families with children 0-6 years of age, and/or equivalent education and experience.
• Knowledge of Regional policies and procedures, as well as relevant legislation, including the Health Protection & Promotion Act and Child & Family Services Act. Knowledge of and experience in accessing other resources and supports.  Knowledge of the Nipissing developmental screen, and Routine Universal Comprehensive Screen (RUCS) protocol.
• Human relations, conflict resolution, persuasion, and crisis intervention skills in order to recognize the need for and obtain the intervention of other professionals; take into consideration cultural practices and beliefs and work in a non-judgmental, empathetic manner with families from a variety of backgrounds and cultures; remain calm and use tact and judgement in communication with others and when providing support to families in crisis; discuss observations, interpretations, and recommendations with families and other professionals and adapt the style of communication according to the individual needs of families; facilitate healthy parent-child relationships; and to participate as an effective team member within an interdisciplinary health setting.
• Skill in the use of a computer, using such software as Microsoft Outlook and Word, the Internet, and ISCIS.
• Time management, organizational and problem solving skills in order to prioritize and plan work activities, and an ability to teach goal setting and problem solving techniques to others.
• Ability to travel to various residential and/or community locations to conduct family visits.
• Must provide an acceptable Police Records Check to ensure suitability for working with vulnerable populations.
• Ability to support and project values compatible with the organization.
• Ability to communicate with families, including those for whom English is a second language, through active listening, paraphrasing, reflecting, and reframing; communicate with service coordinators, Manager, Child and Family Health and others; review families’ progress in collaboration with service coordinators and others providing services to families; and to assist parents to resolve issues and challenges. 
• Ability to alter language for each target population or comprehension level. 
• Ability to write clear accurate reports and records using proper English grammar, syntax and spelling.  Documents discussions, observations, and actions taken or planned pertaining to families’ progress, goal achievement and challenges.
• Ability to read and understand information from a variety of sources in order to enable families to do the same to meet their own needs.

Please apply online, by the closing date Oct 16, 2018 quoting competition number 2018-1982, or drop off your resume to the Region of Waterloo, Information Desk located on the main floor at 150 Frederick Street, Kitchener, ON N2G 4J3.

We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to diversity and inclusion. We encourage qualified applicants to apply and will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.

Alternate formats of this document are available upon request. Please contact the Service First Call Centre at phone number (519) 575-4400, TTY number (519-575-4608) to request an alternate format.

Click here to view the job description pdf file.

The Regional Municipality of Waterloo,
Human Resources Department
150 Frederick Street, 3rd Floor,
Kitchener, Ontario N2G 4J3

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