Assistant Manager, Transit Operations

Municipal Corporation Waterloo Regional Municpality of Waterloo

Length:  Full-Time
Department/Division:  Transportation & Environmental Services/Transit Services
Hours of Work:  37.5 hours per week (8:00am-4:30pm, Monday-Friday)
Union:  Management/Management Support 
Grade:  J
Salary/Wage: $92,625.00 – $115,791.00 per annum
Location: 250 Strasburg Rd. Kitchener, ON
Closing Date:  August 26, 2018

Current Assignment:  Workforce Development

Description of Duties:

Assists to manage day-to-day and long term transit operations and planning to ensure safe and efficient service delivery required to maintain routes and schedules and address customer issues.

Knowledge, Skills & Abilities Required: 

•Knowledge of transit operations and administrative policies and procedures, normally acquired through a college diploma in business management, operations management or other related field, plus significant, progressively responsible related experience in public transit services.
•Knowledge of and ability to comply with policies, procedures, and related legislation (e.g., Highway Traffic Act, privacy, health and safety).
•Analytical, technical, and problem solving skills to solve operational problems (e.g., peaks, road closures/detours, changes to bus routes); make decisions regarding emergencies, accidents/incidents, damage/injury claims, and public complaints; support recommendations to assess additional needs and address deficiencies (e.g., attendance programs); and implement policies and procedures as required.
•Human relations, leadership and organizational skills to coordinate the work of supervised staff; advise, supervise, instruct and train staff in specific work methods and procedures; maintain effective communication links with union representatives and staff; respond to public complaints regarding transit operations; prepare and conduct presentations to peers from other municipalities and associations; and participate as an effective team member.
•Ability to read and understand legislation, manuals, collective agreements, and internal communications.  Ability to write reports, procedures, and performance evaluations.
•Computer skills with ability to use software such as Microsoft Office, vehicle dispatch and location equipment, and a transit operating system.
•Must have a valid G drivers license and acceptable driving record to drive a Regional vehicle.
•Ability to act as primary lead/back up other Assistant Manager assignments.
•Ability to travel within and outside Waterloo Region.
•Ability to support and demonstrate the Region’s values.


Please apply online, by the closing date Aug 26, 2018 quoting competition number 2018-1634, or drop off your resume to the Region of Waterloo, Information Desk located on the main floor at 150 Frederick Street, Kitchener, ON N2G 4J3.

We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to diversity and inclusion. We encourage qualified applicants to apply and will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.

Alternate formats of this document are available upon request. Please contact the Service First Call Centre at phone number (519) 575-4400, TTY number (519-575-4608) to request an alternate format.

Click here to view the job description pdf file.

The Regional Municipality of Waterloo,
Human Resources Department
150 Frederick Street, 3rd Floor,
Kitchener, Ontario N2G 4J3

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