Georgian delivers powerful ways to accelerate your career, success and future. Our commitment to being an active agent of growth extends not only to our students, graduates communities and industry - but also to our employees. Named one of Canada’s Top 100 Employers seven times and one of Canada’s Greenest Employers five years in a row, it’s no wonder we’ve cultivated a reputation for being a leading, innovative and inspiring workplace. You may apply to work at Georgian for the chance to excel in a rewarding profession, but you’ll choose to stay because of our exceptional culture, collaborative team environment, opportunity for growth and development, and the chance to make a difference in the lives of students.
Reporting to the Campus Manager, the Student Advisor implements, promotes, and assists with the development and evaluation of advising tools, resources and practices for students. As the first point of contact, the incumbent provides tools, resources and advising sessions to students to promote engagement and retention. The incumbent identifies and prioritizes student needs and provides assistance, information and referrals to applicable services and resources. He/she works in close collaboration with academic staff, student success and the larger student leadership and transition services portfolio to develop and deliver campus-wide engagement and retention programming. Specific duties include but are not limited to:
- Organizing and providing advising sessions and intervention strategies to a variety of students including first generation students
- Providing program information as requested, as well as fielding referred applicant and student inquiries and conducting campus tours
- Engaging new Georgian College students through a variety of channels
- Conducting intake assessments to determine students who might be at higher risk for attrition
- Creating advising plans that address key drivers of student success and identified risk factors
- Actively following up with students at certain ‘touch points’ in the student lifecycle; advising students on transition issues; reviewing potential solutions and/or options and facilitating referrals to coordinators, Office of the Registrar, and academic and student success supports
- Following up with students identified through Early-Alert; modifying existing advising plan in response to these alerts
- Developing and delivering advising, student success and learning support programming (e.g. study skills); actively participating in student events (e.g. orientation, open house)
- First point of contact for student inquiries, needs and/or concerns
- Referring students to appropriate resources (Accessibility Services, Adaptive Technology, Counselling, etc.) and assisting with arranging these service providers visiting the campus periodically throughout the semester
- Explaining processes and procedures to students and assisting with the completion of forms as required
- Collecting data, tracking and reporting on student success, needs and retention
- Fostering strong relationships with Associate Deans, Coordinators, faculty and other service areas to ensure effective communication and a seamless student service experience
- Developing and maintaining currency of knowledge, practices and resources related to the academic area, academic procedures, college services and retention and advising strategies
- Successfully completed a three year postsecondary degree/diploma in a relevant field of study that may include, but is not limited to human/social services, student services, education or counselling
- A one year certificate, diploma or professional certification in student affairs/service/advising, counselling or equivalent would be considered an asset
- Five years of experience in a similar role where duties included advising students, preferably in a post-secondary environment
- Experience developing and delivering learning support programming is considered an asset
- Solid understanding of student development and adult learning theory as it relates to advising practices
- Knowledge of academic programs and processes and experience working with diverse student populations
- Ability to exercise independent judgment and take initiative
- Strong interpersonal and communications skills with the ability to address needs confidentially and professionally
- Computer proficiency MS Office – Intermediate plus experience with a scheduling software program (Clockwork preferred), a student information system (Banner preferred) as well as a web delivery software (Blackboard preferred)
- Ability to remain calm and supportive in crises and to make appropriate referrals
- Ability to travel to other campuses and work outside of regular business hours on occasion
- Knowledge of privacy legislation
Applications must be received by 5:00 p.m. on the closing date.
Georgian College supports diversity, equity and a workplace free from harassment and discrimination. Georgian College is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you are contacted to participate in the recruitment, selection and/or assessment process, please advise the interview coordinator of any accommodations needed with respect to any materials or processes used to ensure you have access to a fair and equitable process. While we thank all applicants, only those contacted for an interview will be acknowledged.
Alternate formats will be provided upon request throughout the recruitment and selection process.
To be considered for this position, please visit our website at www.GeorgianCollege.ca and apply by navigating to About Georgian and then to Career Opportunities.