International Student Advisor

College Scarborough Centennial College of Applied Arts and Technology
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Organization Overview Diversity, equity and inclusion are fundamental to our mission to educate students. We are committed to education that places strong emphasis on global citizenship, social justice and equity. We live this value through the strength and richness that diversity brings to our workforce and welcome contributors from equity groups including: Aboriginal Peoples, Visible Minorities, Persons with Disabilities, Lesbian Gay, Bisexual, Transgender and Queer persons.
Title International Student Advisor
Competition Number 18-S-91
Campus/Site Mainly Downsview Campus with travel to other campuses
Position Summary
International Education Department
(This position is initially open to full time, bargaining unit employees of the college)
Reporting to the Manager of International Student Services, this position is one of a team of International Student Advisors who provide comprehensive advising services and support assistance for international student prospects, their families and in and out of country contracts as well as admission and registration support to International Students. The International Student Advisor must impart expert technical advice on all immigration issues affecting international students
  • Plan, coordinate and implement student success services and programs which enhance the personal, academic and professional experience of international students, faculty and staff
  • Deliver extensive advising services to all full-time international students and their families to support them through the transition in, through and out of the College
  • Provide immigration support to international students to ensure they remain in compliance with their status in Canada
  • Advise staff and faculty on the needs of international students personally, academically and professionally to ensure College programs and services consider the needs of this large stakeholder group
  • Identify potential barriers that might prevent international students from reaching their goals and work with “at risk” international students
  • Write and edit communications to be distributed to international student populations for purposes of updating students on rules, regulations or updates
  • Develop, implement and evaluate student retention strategies and activities such as orientation, ambassadors, grad days and scholarship programs
  • Provide guidance and assistance to the international student cohort to ensure a smooth transition to life in Canada and the Centennial College environment. This includes planning and implementing appropriate transition activities and programs on an on-going basis
  • Lead the design and implementation of international student programs such as; peer to peer programs, cultural and recreational activities
  • Plan and deliver presentations at formal international student orientation events with comprehensive information regarding student rights and responsibilities, student services, international Centennial College processes for securing appropriate immigration documents.
  • Three year diploma or degree in Social Sciences, Adult Education, Human Resources, Business, public administration or equivalent education and related practical experience advising students in a post-secondary environment
  • Registered International Student Immigration Advisor (RISIA) or Regulated Canadian Immigration Consultant (RCIC) Certificate in good standing with the Immigration Consultants of Canada Regulatory Council is required
  • Minimum three (3) years’ experience working with international students in an academic environment, including experience advising and coaching students and building student success strategies
  • Demonstrated experience designing, developing and facilitating programs and group workshops (with intentional outcomes and assessments)
  • Demonstrated experience in cross-cultural communication, negotiation and counselling with cross-cultural conflict management skills
  • Demonstrated knowledge of emerging trends in international education, as well as broad knowledge of academic programs, policies and procedures
  • Demonstrated knowledge of Canadian Immigration Policies and Regulations
  • Advanced knowledge of Microsoft Office Programs
  • Demonstrated ability to navigate a multi-cultural mix of international prospects and students, demonstrating cultural sensitivity and an ability to meet individual internal student needs consistent, fairly and equitably
  • Experience working with established policies/procedures/guidelines
  • Excellent customer service/interpersonal skills and conflict resolution skills
  • Ability to de-escalate conflicts and experience responding to crisis situations
  • Excellent verbal and written communication skills.
Classification Permanent - Support
Hours of Work 35 Hours
Additional Information as Applicable Variations of daily work shift, with occasional weekend work at peak periods
Posting Date 8/3/2018
Closing Date 8/13/2018
Application Info
Apply online by clicking the "Apply Now!" button.
"Proof of credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their foreign equivalents will be required at the time of job offer."
When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and must be submitted online by August 13, 2018 at 4:30 PM. Please quote Competition 18-S-91. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We regret we cannot accept phone calls. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.
We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC).
Salary Range $33.67 to $39.02 per hour (Payband I)
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