Institutional Research Analyst

College Scarborough Centennial College of Applied Arts and Technology
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Organization Overview Diversity, equity and inclusion are fundamental to our mission to educate students. We are committed to education that places strong emphasis on global citizenship, social justice and equity. We live this value through the strength and richness that diversity brings to our workforce and welcome contributors from equity groups including: Aboriginal Peoples, Visible Minorities, Persons with Disabilities, Lesbian Gay, Bisexual, Transgender and Queer persons
Title Institutional Research Analyst
Competition Number 18-S-104
Campus/Site Progress Campus
Position Summary
Corporate Planning and Institutional Research Office
(October 2017 - September 2018)
Centennial College is looking for an experienced Research Analyst to support the college’s planning and decision making by collecting, extracting, maintaining, manipulating and analyzing large datasets. Reporting to the Manager, Institutional Research, the successful incumbent will support the Institutional Research Office with developing and administering institutional surveys, conducting qualitative and quantitative research and data analytics, as well as internal and external reporting. Working with internal stakeholders, the Analyst will consult and respond to complex requests to analyze various forms of data/information while providing evidence based recommendations to support the college’s “Book of Commitments”. The Analyst will also assist with the coordination of assessment projects and facilitate discussions around research findings and support the implementation of approved initiatives across the College.
  • Uses research expertise to design and execute research projects, including development of appropriate research designs, strategies for data collection, analysis and interpretation
  • Applies advanced qualitative and quantitative research methods to draw accurate conclusions for a given research project and develops written reports and summaries based on research findings
  • Designs and develops surveys and focus groups; works with internal stakeholders (managers, College committees, etc.) to define research goals, project scope and translates these into questionnaire items for surveys or protocols for focus groups
  • Works with stakeholders on ad-hoc research needs including gathering, analyzing primary and secondary data, and provide interpretation of the results and presenting conclusions
  • Uses research expertise to support strategic initiatives of quality and growth related to the mandate of the College by supporting the development and reporting of various performance indicators, competitive analysis, benchmarking and gap analysis
  • Conduct environmental scans and provide relevant labor market information for strategic initiatives such as new program development
  • Manages and manipulates raw data from paper-based and online surveys, ensures data integrity and coordinates accurate data reporting internally and externally
  • Analyses and interprets KPI results and trends to support school and department KPI action planning; provides guidance and support to internal College stakeholders for interpreting KPI results
  • Plans and coordinates the provincial surveys such as the KPI Student Satisfaction and Engagement Survey, including monitoring compliance with survey protocol and ensuring Ministry deadlines for the surveys are achieved
  • Builds and maintains a repository of integrated data and information for use by various academic and service units in the college; support the continuous development and improvements of dashboards
  • Supports the College’s compliance reporting requirements of internal and external stakeholders including the Ministry of Training, Colleges and Universities (MTCU)
  • Performs other related duties as assigned
  • Master’s degree or equivalent preferred in disciplines such as Statistics, Mathematics, Economics, Social Sciences, or Business Administration and/or a Post-Graduate certificate in Research Analysis combined with formalized work and study
  • Up to five (5) years progressive work experience in the collection and analysis of primary and secondary data
  • Experience in an educational institution or non-profit organization an asset
  • Proven technical expertise in research methods, questionnaire development and statistical analysis
  • Demonstrated ability to manipulate, manage, and analyze large datasets using advanced statistical software applications such as SPSS, STATA, R, or Python
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Proven communication (oral, written and presentation) and interpersonal skills
  • High attention to detail and accuracy
  • Well-developed problem-solving skills and ability to exercise good judgment
  • Strong planning, organizational and coordination skills
  • Strong ability to work under pressure managing multiple projects and changing priorities in a deadline oriented environment
  • Self-directed with high initiative and ability to work independently
Classification Permanent - Support
Hours of Work 35 Hours
Additional Information as Applicable 9am - 5pm (Monday to Friday)
Posting Date 9/10/2018
Closing Date 9/24/2018
Application Info
Apply online by clicking the "Apply Now!" button.
"Proof of credentials or equivalencies from accredited regional or federal post secondary institutions and/or their foreign equivalents will be required at the time of job offer."
When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and should be submitted electronically by September 24, 2018 at 4:30 p.m. Please quote Competition #18-S-104. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We regret we cannot accept phone calls. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.
We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).
Salary Range $33.67 to $39.02 (Pay band I)
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